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Privacy Policy

1. Introduction

Super Home Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

By accessing this website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following information:

A. Personal Information

  • Full Name

  • Phone Number

  • Email Address

  • Property Address

  • Project Details

  • Payment Information (if applicable)

B. Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on website

3. How We Use Your Information

We use your information to:

  • Provide quotations and services

  • Respond to inquiries

  • Schedule site visits

  • Improve our website and services

  • Send service updates or promotional offers

  • Process payments

We do not sell or rent your personal information to third parties.

4. Cookies Policy

Our website may use cookies to improve user experience. Cookies help us understand website traffic and user behavior.

You may disable cookies through your browser settings, but some features may not function properly.

5. Data Protection & Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Sharing of Information

We may share your information with:

  • Employees and subcontractors for project execution

  • Payment processing providers

  • Government authorities if legally required

All third parties are obligated to protect your data.

7. Data Retention

We retain your information only for as long as necessary to provide services and comply with legal obligations.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your data

  • Withdraw consent for marketing communication

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

📜 Terms & Conditions

1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with these Terms & Conditions.

2. Services

Super Home Services provides home renovation, painting, interior, and maintenance services across the UAE.

All services are subject to availability and agreement terms.

3. Quotations & Pricing

  • All quotations are valid for a limited period (usually 7–14 days unless specified).

  • Prices may vary based on material selection, scope changes, or additional work requested.

  • Any extra work outside the original agreement will be charged separately.

4. Payment Terms

  • A deposit may be required before starting work.

  • Remaining balance must be paid upon project completion or as agreed in contract.

  • Delayed payments may result in work suspension.

5. Project Timeline

  • Estimated timelines are provided before starting the project.

  • Delays caused by weather, material shortages, client changes, or approvals are not our responsibility.

6. Client Responsibilities

The client agrees to:

  • Provide access to the property

  • Remove personal valuables

  • Obtain necessary building permissions (if not assigned to us)

  • Make timely payments

7. Warranty

  • We provide workmanship warranty depending on the service type.

  • Warranty does not cover damage caused by misuse, accidents, natural disasters, or third-party modifications.

8. Cancellations & Refunds

  • Cancellation before project start may be subject to administrative charges.

  • Deposits may be non-refundable if materials are already purchased.

9. Liability Limitation

Super Home Services is not liable for:

  • Indirect or incidental damages

  • Pre-existing structural issues

  • Delays beyond our control

Our liability is limited to the total amount paid for the service.

10. Intellectual Property

All website content, images, logos, and materials belong to Super Home Services and may not be copied without permission.

11. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means acceptance of updated terms.